Customer Testimonials
My husband and I have been searching for a Pontiac Firebird, and living in Montana made this quite challenging. Fortunately, we found exactly what we were looking for at New Port Motors in Las Vegas.
We contacted the dealership, and Ricardo Acosta responded immediately. He assisted us over the phone for nearly two weeks as we arranged our trip to Las Vegas to drive the car home. Ricardo was consistently available to answer our questions via text and phone, which was reassuring, as buying a car sight unseen can be nerve-wracking.
He made the entire process smooth, even picking us ... Read More DealerRater - Apr 7, 2025
We pulled in not knowing what would happen, drove out with a beautiful car. Newport motors is awesome and the sales person Johnny and everyone that was involved in helping us get into our car made us feel so comfortable and welcome. He treated us like we were part of his family.
Newport sales team made me feel so blessed when my family and I needed a vehicle. The service was really great and so fast that they do not waste your time. I saw their advertisement on Facebook and caught my eyes right away when the advertisement says $500 down and take it home today. I was hesitant to believe it at first but when I privately message Newport motors on messenger, they responded so quick and guided me to apply online to get faster approval. Next thing I know, they called me and asked me when can I come in to ... Read More DealerRater - Oct 25, 2023
Had a great experience here. They worked with my not so great credit, and the process was smooth..
Recently bought my car here. They were great. I had troubles at other dealers but here they were all very transparent. Michelle was superb in her knowledge and service
They were friendly professional everything was done in a timely fashion they really went the extra mile making sure it was everything i needed for a car
Newport Motors are absolutely the best car dealership in Las Vegas! They provided me with excellent service and an unbelievable experience.! I drove off in my 2019 Nissan
From setting up an appointment to leaving with a car that fell within my budget and what I wanted in terms of features, Newport Motors was fantastic. Johnny helped me and was able to walk me through the entire process. Friendly environment and friendly staff, I felt really welcome.
Great customer service. Miles helped me and was amazing he did everything in his power to get me a good price and a nice car
It’s really like dealing with family everyone is so friendly which made me feel like I made the right choice. The service department is top notch they bend over backwards to make you happy
Enjoyed visiting with your staff. It was a pleasure not having any pressure from the sales staff. Working with Susan in finance was very professional.
I definitely did a upgrade i love my car i love the service they provided they didn’t xxxxxxxx me around like most places do i appreciate David for going above and beyond to help me with my car and my warranty package I’m one happy camper today may god continue to show favor on your business.
Loredann service advisor took care of my problems very professional, friendly and I drove off with both problems taken care of.. thank you so much. Ray Colon I was very pleased with all service provided it was a great feeling to be very well taken care of with such great professionalism and customer service
The staff was very easy to work with. They helped out getting a great price out the door. Would buy here again next time I’m in the market.
Ramon did everything he could to get me into a vehicle. Was really nervous I have never bought a car through a dealership. He made me feel welcomed and assured me that everything would be okay. I got the car I wanted. I went back the next day. The sales manager Yousef gave me better news he found a better interest rate. Highly recommend them.
The clean low to No pressure sales are fantastic. Ramon was on point with all needed documents. Love my Tdi and Value was fantastic. Don’t be fooled Vegas valley Newport motors is Much more then a simple dealership Thanks all. Jimmy.
2nd time buying off of their lot. First time was as great as the second. Very patient and informative sales personnel & management. The times I’ve needed to look for a car. I always find my self looking through their inventory. Nice cars, decent prices. All the guys I’ve worked with there, I appreciate. You know who you are. Already looking forward to work with you guys next time!
Great experience in buying a used car. Good people and great team. Looking forward for relationship. Car is good and running great. Good collection of cars.
Excellent experience with the service department and the body shop. It was a pleasure to work with Felix, Loredana and Stephanie. Very thorough, trustworthy and professional approach to automobile service. We are referring family and friends to this dealership and service facility.
The most hassle free car buying experience I've had. From beginning to end has a great experience with Newport. Excellent customer service. i would def. recommend.
Alex was amazing!! Wonderful customer services. Got everything worked out. Shes the best!! Got the best down payment and the vehicle ran wonderful. Best purchase I ever bought!!
I had a very good experience with the people who work here. They all were very nice and very easy to deal with. Our saleswoman, Alejandra was great and I usually don't say that about a car salesman! I would refer my friends and family to Newport Motors Everytime.
Alejandra is truly the best- Although I have not met her personally because I travel for work, she has been working with me over the phone and through text messages for the past 3 weeks. She has diligently responded to all of my questions and concerns and has gone above and beyond reasonable expectations. Alejandra has been nothing short of outstanding; extremely professional and responsive. I will be referring friends to her, and definitely plan to purchase future vehicles from her.
Alejandra was helpful, accommodating and friendly. I wouldn’t hesitate to recommend Alejandra and Newport Motors to anyone looking to buy a car. The office staff was also very professIonal..
Sales associate was on point and helpful all the way made my wife and I feel Very comfortable and welcome all the way a good experience
I had a wonderful experience. Susan was friendly and helpful. She knew exactly what I needed and I walked out with what I needed. I would definitely go back.
Ramon is one of the best sales reps there... he made my first car buy so easy! He didn’t stop til he found what i was looking for. Really helpful and persuasive !
Great team working hard for their customers. They were patient and willing to work with me. I bought a 2018 Hyundai Santafe that had a great price and was in great condition. Very accommodating and even drove me to other locations to ensure I found the right car. In the end I was extremely happy which my choice. Thank you to the entire staff.
I felt like I was talking to family when I explained every thing to the them as to why I was there to have my van looked at. Felix understood and cared for my van with a promptness. There was never a moment where I had to think twice about the work he had done.
I love this place we went back because of the customer service our salesman Ding is the best so we got a second car we are completely satisfied. And they have there own service department with a wonderful staff Felix and Lori
Why because everytime i go to the dealer i get excellent service, friendly,they explain what they did,good prices, nice waiting room area. Good service
GOOD PEOPLE HERE VERY HAPPY WITH MY PURCHASE WOULD DEFINITELY REFER NEWPORT MOTORS. YUSEF AND JOSE ARE VERY PROFESSIONAL AND COURTEOUS. THEY WILL GO OUT OF THEIR WAY TO GET YOU APPROVED! THATS WHATS IMPORTANT!
Got a 2012 F 150 at a fair interest rate considering my poor credit. The manager even got me a better interest rate on the second day when I came to bring in some documents. That means he was still working on a better deal for me even though we already had a deal side that’s good customer service.
Good service they work hard to get me the car that I need and I recommend them thank you thank you good job to all of you.
Had a great time with the staff at Newport Motors, I highly recommend them because they put your needs first . This was my first time buying a car and had a great experience, will definitely go back when purchasing a new car !
No issues ever ..car is serviced in a short time ..never had any hassle or felt like I was getting ripped off..price is always more then fair
the sales men were very helpful and I got the i wanted ant they also worked with me with the down payment love this place
As soon as I walked through the door, I was treated like family! The experience was quick & painless. I would recommend Newport Motors gladly to anyone!😊💖
The two gentlemen was very helpful they didn’t rushed me and got me into a nice car with a low down payment and I was a first time buyer
I bought my 2013 Volkswagon Passat in August 2018 and although it needed some front end work that my warranty fully covered I am pleased with my vehicle my daughter has driven my car several times and she love's it. Two weeks ago she bought her a 2013 Volkswagen Passat from Newport Motors she is very pleased with her vehicle also it was easy financing and out the door she went in her own car. I want to thank Jose, Yosef, Ding Ann Maeie and anyone else who was involved. We really appreciate you and your wonderful service. I also referred another ... Read More DealerRater - Mar 22, 2019
Greeted as I walked up to the building, not pressured, staff was friendly to me. Agreed to a reasonable price. The process went pretty quickly overall. I am satisfied.
Everything about tge experience was awesome. The people were very helpful and nice. The dealership was clean and I loved it. I'll return there soon.
Any time we've taken our vehicle in for service we have felt like we were valued and prioritized. They do great work and stand behind it. Felix the Service Dept manager is a real gem!! Make it a point to chat with him if you can, great guy doing a great job!
The best dealership I have been to ?? Got me into a nice 2017 with a low down payment I absolutely love the car it’s amazing
Thank you Johnny! I appreciate the honesty. I liked the fact that Johnny wasn't just trying to sell me just any car to make a sell. I feel I made a great purchase for my daughter!
My sales rep Jerry was awesome! He was so efficient, helpful and friendly. Ray the sales manger was also great. Ann was also a delight to talk to. The whole experience and Newport Motors was excellent. I will defiantly recommended this place to my friends and family. Thank you!
Great friendly staff with no pressure. Will absolutely go back for my next purchase! Very professional and listened to my needs with great options. Would highly recommend!
I have to say that Miles is awesome, Felix in service is awesome, and Ann in internet sales is awesome. However, the dealerships handling of financing and the lack of answering emails is awful. The cars we bought have been to service already, after a week, so that is unsettling. The temp plate is about to expire and still no way to register. WE had an issue with financing and offered 4 times to bring the car back until we could get the correct papers in order.... mainly so the plates don’t expire. This was ignored, emails sent, ignored. Miles ... Read More DealerRater - Jan 29, 2019
Johnny motoya got me smiling when i wanted to cry...i felt like VIP DURING THE PROCESS...THEY ARE THE REAL HEROS THERE....CANT GO WRONG
Had a great experience yesterday at Newport motors! Mainly because I had good sales rep! I highly recommend Ramon! Thank you again brotha for the help!
Jose, Susan and Ann were amazing! I had a terrible experience before coming to them. Jose literally changed my whole attitude and perspective in the first few moments of being in the car with him. Then Susan made me truly feel like she was working for me... Not the typical sales atmosphere. She fought for me on the back end to get my rates down. Finally I had the pleasure of working with Ann who was super thorough and made sure I was comfortable with everything... Great experience, Im referring everyone.
Such a great experience. Went to 4 dealerships before this one. Alex greeted us and was so friendly and helpful. She got us into a car that I love and made the process quick. Thanks for being awesome.
5 stars! Ramon and staff was very helpful. Got the car I wanted and at a good price!(: Recommend speaking with him to get your car.
There were serious communication issues because the service secretary was out and they didn't get a temp. It was frustrating. In addition, our car smelled like cigarette smoke after being repaired. I don't think anyone smoked, just a smoker was in it and the smell lingered. I do not mean to leave a bad review. Just an okay review.
The sales manager is a typical used car salesman just would tell you lies to make the deal then doesn’t follow through on his end Richard from west Newport Motors is a liar .
My entire experience w/ Newport Motors was wonderful. The Sales managers Ann Marie and Francisco were wonderful. They worked with me considering this would be my first independent car purchase and I don’t have the best credit. They didn’t oversell and weren’t pushy at all. Really genuinely took the time to consider financing me as a person vs me as a credit file or bank account. And Alex my car saleswoman went above and beyond to find me the perfect crossover for myself and kids. Right from the start she showed reliable size appropriate vehicles. Versus trying ... Read More DealerRater - Dec 23, 2018
Had a great time with the staff at Newport Motors, I highly recommend them because they put your needs first . My salesman Johnny M was great. Thank you
My experience at Newport Motors east was excellent, the sales staff was very friendly, they made the deal happen that i was happy with and the finance manager was able to get me a 7 year 125,000 mile warranty on top of the miles already on the used vehicle, verry happy
I highly recommend Newport Motors ! They have an excellent staff that puts your needs first. My salesman Miles was especially helpful, he made sure I got exactly what I wanted for a price I could afford. It answered all my questions and made sure I was well informed on my new purchase. Definitely a great car buying experience.
Great people,great dealership!! I was looking for a great fit for a car, and drove away with a 2017 VW JETTA. I am so happy with this car.Thank you.
Ramon Gomez my Salesperson was very friendly and attentive he did a great job! I wasn't very happy with what I was first quoted for my trade, I felt somewhat "bamboozled" on that, but with a little negotiation it went up a little better. So try to "stick to your guns" if you're doing a trade, oh and make sure you get your o.d. mileage "spot on" or they'll hit you with a "well you weren't 100% correct on your mileage on kbb instant cash offer" so $1000 less ... Read More DealerRater - Dec 7, 2018
The treatment and the way they work things out with you is very smoothly I was very please with the whole transaction while I was waiting my kids could be in the kids room watching a movie. Thank you Jose and Suzanne
When I first visited Newport motors from start to finish my experience was excellent , The service department helped me arrange payments which allowed me to have my vehicle service, everything and everybody was excellent. Thank you very much
Myles and Susan are the greatest. They helped steer me thru the arduous experience of car buying above and beyond what I ever expected. I highly recommend them. I dealt with lots of other dealerships but Newport/Baja was the best because of them. They explained everything clearly and honestly. No crazy frenetic pressure like the other joints. No games. Just friendly guidance and knowledge. Thanks to Myles and Susan, I am a happy owner of a great car! Thanks again.
Purchased a Wolfsburg Edition Passat from Jose. Great deal on a fantastic automobile. Very pleasant, well informed, and courteous staff. Made me feel welcome from the minute I walked in the door, and they’ve been nothing but smiles the few times I’ve been back for scheduled maintenance. Purchased a service contract along with the vehicle and couldn’t be more pleased with the Service Department staff. They work quick and clean. Highly recommend these folks.
The people there really to care and I believe in what they say. When they try to help they really do. I would recommend this to anyone trying to get a new car this is the only place where u can get it done right
When I decided to buy my truck, just got ahold of them, went over everything I was looking for. No hassle no pressure. Walked me through the whole process & made it very easy for me to understand what I was getting
We recently bought a 2017 new-used SUV from Newport Motors. The main 3 employees we dealt with were very accommodating, customer service oriented & easy going from the start of our purchase transaction to the finish. Our sales guy Jerry Slaughter and finance manager Jose Murillo, went above & beyond to assist us throughout the whole buying process. And last but not least, the BDC Manager Ana Rodriguez, has a personality that will brighten anyone’s day. So, if your looking to purchase a nice new-used vehicle we highly recommend Newport Motors, even if you have less than a perfect credit score.
... Read More DealerRater - Nov 8, 2018
David was very good to us. I appreciate him. Very good sales man. Gets you what you need. Thanks David and everyone else at Newport Motors
They sell cars with mechanical issues and have no follow through at all, best of all when they aren't holding their end of the bargain up the will ILLEGALLY REPOSESS your vehicle even if you aren't what state law says is late, they don't care about the law that they can not reposess a car until the payment is 30 days late they will still take the vehicle and then expect payment of the loan on full to redeem the vehicle, they owed my $200.00 but I never got it, since we were going back and forth they illegally ... Read More DealerRater - Oct 24, 2018
My experience here at Newport Motor was great!! Everyone there Knowledged me and my family as we walked in. Also everyone seemed very friendly and wasn’t pushy on trying to sale us a vehicle. Francisco, Johnthan and Jose made sure we walked away with a vehicle. I will most definitely recommend NEWPORT MOTORS!!
Marine, Byron and Sal were awesome. They worked hard to get us the vehicle we desired. We are very happy with our purchase. I would purchase another car and refer all my friends
I came in on my motorcycle and honestly wasn’t expecting to leave with a car. My salesman David was great. He made my experience very easy and smooth. Amazing staff, really make you feel comfortable!
I wrote my first review a couple of days after my purchase and now I’m getting the run around with getting a “promised” loaner car because I need to take my truck in for service. I was treated very well upon purchase and now feel like I’m unimportant to this dealership. At this point, when I purchase another vehicle, I will take my business elsewhere.
Salesman, David and the rest of the crew at Newport Motors made this one of the best car buying experiences I've ever had. Before you check out any other dealership around town... Give these guys a shot first, I'm sure they won't disappoint. These guys can work around any situation and get you in a car that you want.
I came Newport Motors with my Son because he recently purchased two vehicles from this dealership. I was introduced to David. David was pleasant, professional and nice to do business with. My experience with the entire staff made me feel comfortable while purchasing my vehicle. I recommend anyone that’s interested in purchasing a vehicle to come to Newport Motors because they treat you like family! Thank you!
DP worked with me beginning to end on my journey searching for a new vehicle would definitely recommend him also Francisco the Sales Manager helped out a lot the experience was so great I purchased 2 vehicles.!
I was hesitant going in because I was just denied from another dealership in the area. As I was walking thru the lot I was greeted by an excellent sales associate named David along with his manager they worked a miracle for me. This is the newest car I've ever owned. I couldn't be happier with all the work everyone put in to get me in a car before I left the lot they even helped with insurance and on top of that the car is my favorite color purple and 2012 the year I graduated. A special thanks ... Read More DealerRater - Oct 1, 2018
I stop by Newport motors on a fluke on my way to another dealership close by . I was extremely surprised how much of a selection they had . Not to mention how easy it was for them to put me in a car and I have extremely bad credit . A sales man by the name of David really took his time and was patient with me as I couldn’t make up my mind which car I want it . Leave in there I got the car my dreams it’s very beautiful and Yossef The financial manager made it easy for ... Read More DealerRater - Sep 29, 2018
Alex was awesome and she went above and beyond to help me and my family. We are having another baby and looking for a van she showed us our options and didn't try and talk us out of the van for her own needs. The whole staff is excellent! Thank you guys!
Alejandra was very a knowledgeable with all the vehicles she showed me I felt very welcomed with her outstanding costumer service I'm absolutely beyond happy with my purchase got the best apr and I will be coming soon to see you with a family member. Thank you Alejandra Chavez
Alex works very hard to help her customers get approved and always has a smile. I would recommend her to anyone interested in a good car.
The manager was screaming across the whole office at one of his employees. Then as he walked past me and my kids he gave us a rude look. Wasn't friendly at all. Not to mention the man that was helping us was basically ignoring me and only talking to my dad who had nothing to do with what I was purchasing.The staff should get their lies straight before talking to the customer. One is telling me there is no way they can do this or that then the next comes in and says they can. Then they try ... Read More DealerRater - Sep 16, 2018
Alex was great , she knows her stuff and was very helpful and knowledgeable. I’ve bought 2 cars here and would recommend this place to friends and families. Thanks Newport for a GREAT car shopping experience. Thanks , Mike
I love the service center at Newport Motors. From the fast and efficient service tech's, to the excellent quality of work. I wouldn't hesitate to recommend them to anyone.
I absolutely loved my experience! From the moment we walked in, Alejandra was super nice and very knowledgeable. I would definitely buy my next car here without a doubt. Thank you again for a very pleasant experience.
I saw the car on the lot and had to have it. Jonathan got the keys and we were gone. The car was like brand new. After about 200 miles I noticed a coolant leak. Jonathan told me no problem bring it in and service will take care of you. And they did. They were able to find the leak and have me back on the road in a few days. And at no cost to me. Everyone was friendly and quickly. Best car buying experience at at dealership in a long time.
We went in expecting to purchase a used smaller vehicle. We didn't even want to consider a newer vehicle thinking it was out of our price range. Alejandra took the time to give me and my husband different options and was never pushy. We ended up getting our dream truck that I LOVE and can afford. . We purchased the vehicle the same day! Thank you all for making our experience fair, pleasant and not the least bit intimidating! Unfortunately so many car dealerships direct their attention to men. This was not our experience at all (after experiencing that TWICE ... Read More DealerRater - Sep 6, 2018
Being a customer with Newport was positive mostly due to how I was handle by Agent Alejandra Chavez. She made buying a car here worthwhile. Ensured I got a good car and did her best to make me happy. I would refer Newport motors to aspiring customers and ask to speak with Alex, you won't be disappointed
Alex was amazing, it was a great experience! Search for her if you need a car, I truly enjoyed this experience. Thank you Alex look forward to seeing you for my future needs.
Dealing with Newport Motors on Sahara in Las Vegas was a pleasurable surprise. Staff was helpful and seemed sincere in wanting to help us find a vehicle that would meet our needs. Alejandra Chavez listened to our criteria and needs and found a vehicle that met all of our requirements. She is very personable and knowledgeable in the vehicles that she is selling. We are so happy that she was helping us find our next vehicle.
Newport changed out all 4 of my tires. I asked that the old tires be put in my car along with a full size tire mounted on a rim that I use for my spare. Needless to say that tire has now came up missing. Still waiting to see what they are going to do about it.
Newport is a great place to buy a good car. The salesman Jonathan, he gets the job done and you will be happy with your purchase.
They have competitive prices and will do anything to get you financed..Great place to go if you need a used vehicle for a good price!!The employees are pretty friendly.
Bought a Jeep wrangler from them... a week later it started giving me problems Took it to them twice both times came back worse than Before ...there that company that tries to fix a car without spending a dollar I still have no a/c can’t drive the car over 30 miles an hour and every once in a while it will leave you stranded since it won’t turn on .. there service department is not that great either I am currently waiting for my 30 days of purchase to kick in so I can use my insurance to take it ... Read More DealerRater - Aug 19, 2018
They took my down-payment, bought insurance, agreed and shook hands, I got key, I drove off, then car repoed a week later because they said they couldnt contact me for a whole week! I asked why they wanted to talk to me and he told me because they wanted twice as much down payment on the car all of a sudden. I said I can't afford the new modified figures, I don't skate. So i asked for my down-payment back but they refused to give it because they said it has to cover the towing fees and the ... Read More DealerRater - Aug 16, 2018
Great customer service! Jonathan and Francisco were a big help when it came to choosing the car for my life style. Would definitely recommend my friends to come visit.
I was given a meet time. Greeted and met on time by my salesperson asked what I was looking for and attempted to find exactly what I wanted. Maintained professionalism and made sure I was comfortable through the entire sales process. All associates were nice and greeted me with a smile. My overall experience was good and would recommend the dealership to my friends and family.
Thank you so much for everything you did for me yesterday. You wouldn't so far out of your way to make sure I was comfortable. You stayed with me when most other salesman would have moved on to the next deal. You were kind and considerate. You are not the type of salesman one would expect walking into used car dealership. You will go very far and do great things. There are not many people around like you anymore. I will definitely be coming back to see you when I trade this car in. I am a customer for ... Read More DealerRater - Aug 10, 2018
friendly staff and superior service ,we were very happy with our purchase and experience at Newport motors. special thanks to Jose. quality product and reasonably priced